Tuesday, October 29, 2013

Spiceworks Scan Errors

Symptom: Spiceworks returns the error - "Spiceworks Couldn't Scan This Device: Data may be incorrect or out of date No open ports for this device were found to be responding."Resolution: The "no open ports" issue can often be related to inaccurate dns records for that host. Verification of the DNS Forward/Reverse look ups is required, in this particular case the reverse DNS look up was out of date. 
  1. Delete the reverse look up entry.
  2. Flush the DNS on device.
  3. Reboot
  4. Rescan, Spiceworks should now succeed at scanning the device. 
-DNS, Forward Reverse Look Up, Network Scans, Spiceworks, Spiceworks Scans, 

No comments:

Post a Comment