Digital card is down on Toshiba phone system
Symptoms:
More than one phone ext is not working.
Rebooting causes the screen to go blank.
No incoming or outgoing calls.
Resolution:
1. Check Network Emanager go to Maint-Hardware info- choose the cabinet that the ext are on.
2. If the card says disabled or error the card needs to be reset.
3. Go to the cab and find the slot that the card is in.
Removed the bracket and unplug the connector and then pull the card out and then back in and then reconnect.
Test:
Call one of the extensions that you know was affected and make sure it can receive a call.
Check the Network Emanager and make sure that the ports are at idle or in use.
toshiba phone system down/not working employees ext not working
removing digital card reseating digital card
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