Error reported: User was able to successfully find a listing/image using the UCC service. When the user went to retrieve an copy of this image, the system returned a blank webpage.
Cause: This image was in the database in two different locations
\\GenericImageLocation\2012\
\\GenericImageLocation\2012\AdditionalImages
We believe that the program does not have the capability to distinguish or decide which of the two images to select (being that they are named the exact same file name).
Fix: Deleted a row for the image in the \\GenericImageLocation\2012\ (in the database for these images)
No comments:
Post a Comment